Air New Zealand

Exporters furious at Air NZ's treatment of the Pacific

Their products are desperately needed in the islands and some are perishable. But, they are being taken off with no warning given.

Blair Krill from exporting company SAMEX Ltd, which sources a wide variety of products from suppliers around New Zealand for Pacific customers, said 95 per cent of its business is done in the islands and its taking a devastating hit.

“Air New Zealand quite frankly don’t give a damn, our freight rates have gone up 300 to 400 per cent," he said.

Air NZ forecasts $120m underlying loss for 2019/20 financial year

In an update on its earnings expectations, the company said the recent move to alert level 1 has enabled the airline to slowly restart the domestic network, however revenue and earnings are significantly lower than expected prior to the Covid-19 pandemic.

It said it was now expecting an underlying operating loss of $120m.

But there are other significant one-off items which will boost the bottom line result.

The company is estimating re-structuring costs, including redundancies, will be between $140 and $160m

Repatriation flights from NZ to Samoa due next week

Samoa's government has confirmed that passenger services from Auckland to Apia will now begin Friday 29 May.

It is the first in a series of five fortnightly flights to return nationals and residents, although more are expected.

This week's flight will go ahead but with cargo only.

Government data showed there were over a thousand people waiting to return to Samoa.

Beyond New Zealand, Samoa's foreign office said there were nationals across Australia, Asia, North America and neighbouring Pacific countries.

Over 900 people expected to return to Samoa via Air New Zealand

The Prime Minister Tuilaepa Sailele Malielegaoi confirmed this, while issuing a reminder about the touchdown of the flight.

 “We are looking at 150 passengers to be on this flight, but there are about 900 people wishing to return to Samoa,” said the Prime Minister.

“The priority will be for returning residents who already paid return airfares from Samoa-New Zealand-Samoa, and whose visitor’s visas have expired, and should return home.

Second flight confirmed from Samoa to Auckland

To register your interest for this flight — and for any subsequent flights — please email the Air New Zealand Travel Centre in Apia at and provide your full legal name, passport number, citizenship, destination, and contact details.

Samoa approves Air New Zealand flight on Friday

If you have already registered your interest for a flight to New Zealand — either with the New Zealand High Commission in Samoa or with Air New Zealand — AND you are eligible to travel to New Zealand, Air New Zealand will contact you directly to discuss booking and payment options. This is a commercial flight so you will be required to pay for your tickets in advance of travel.

Covid-19: Air New Zealand to start cutting staff after revenue slashed

In a message to staff, chief executive Greg Foran said international travel made up two-thirds of the company's revenue and that was gone now for the forseeable future.

The airline is now expecting to earn less than $500m year. Before Covid-19, Air New Zealand had annual revenue of around $5.8 billion and a profit of $374m.

Foran said the only way the financial situation would improve was if New Zealanders embrace domestic travel after the lockdown was over.

Covid-19: Air New Zealand cuts its Pacific services

From the end of March until the 31st of May the airline will only fly to three countries from Auckland, once a week.

In a statement, Air New Zealand said there will be one return service to Nadi, one return service to Rarotonga, and one return service to Niue.

Routes to Tonga and Samoa have been suspended.

Norfolk Island will have two services a week, one from Brisbane and one from Sydney.


Air New Zealand faces boycott over trademark bid

The phrase kia ora is a Maori greeting and the trademark attempt has sparked anger from the indigenous community.

The airline said it wants to trademark the magazine logo, not the phrase itself.

The New Zealand Maori Council described the move as "cultural misappropriation" and "frankly despicable".

The council is a statutory body set up to represent the Maori community.

"My warning to Air New Zealand is I sure as hell will put a stop to this," head of the council Matthew Tukaki said.

Passenger with measles on Air New Zealand Samoa to Auckland flight

Auckland Regional Public Health Service (ARPHS) advised anyone on Air New Zealand flight NZ997 on August 19 to be extra vigilant, especially if they were not vaccinated.

The infected person did not know they had measles at the time.

Public Health Medicine Specialist Dr Maria Poynter said symptoms could take between seven to 14 days to show.

" ... you are most at risk if you're not immune to measles, either because you haven't been vaccinated or you haven't had the disease previously," Poynter said.