Digicel Samoa

The top up and win promotion offers Digicel prepaid customers the opportunity to go into a draw to win a brand new 2017 Hyundai Tucson. “Digicel is always looking for innovative ways to reward its valued customers and with this top up promotion, we are doing just that,” Digicel Samoa’s CEO Farid Mohammed said

Staying in line with its aim of giving customers savings with the recent introduction of its all in one plans, they are now making it even more affordable for customers to make overseas calls to selected top eleven countries.

As of 12.01am on Friday 22nd September local time, any prepaid customer that calls any of the selected overseas countries will now only pay for a five-minute call while the next fifteen minutes are absolutely free.

The newly introduced Seki SIM plus gives customers 10GB of bonus data over four months when they top up five tala or more.

Digicel Samoa CEO, Farid Mohammed said’ “We recognise the importance of data to everyone’s day to day life nowadays especially with technology moving at such a fast pace.

We are seeing more and more people connecting with loved ones on data driven applications like Facebook, Skype, Messenger to name a few and we thought it fitting that we offer bonus data.

The Chairman of Digicel's board Pepe Christian Fruean said the ground would be broken next month for a hotel to be built on government land in Sogi.

He said the hotel would be a $40 million investment and would cater to business travellers.

RNZI reports Digicel Samoa is soliciting bids for the design work.

A proven leader in the business, Farid understands customers and knows the business very well, having served since 2006 in other Digicel Pacific markets, including Papua New Guinea, Samoa, Fiji and Tonga.

Farid has previously served as Digicel Samoa’s Chief Financial Officer in 2012 and until recently as its Chief Operating Officer.

Parker’s short trip was jam-packed but he was able to take a day out to spend with main sponsor, Digicel Samoa, chatting to fans at an exclusive VIP meet and greet at Digicel HQ before heading to Sogi Recreational Park for fun and games at the Digicel All in One Carnival.

Spending time with 15 exclusive Digicel winners, Parker was able to engage with fans on an informal level, answering any questions they had, sharing diet and exercise tips as well as stories about his journey to the top.

Ms Vaeluaga is the winner of Digicel’s VIP Experience data promotion which called for pre-paid customers to simply purchase any data bundle to be entered into the draw to win with every $1 spent earning one entry into the draw. 

Deepak Khanna, Digicel Samoa’s Chief Customer Officer handed the VIP Fight tickets and accommodation details to Ms Vaeluaga and congratulated her for winning the competition.

In line with customer demand and to ensure the delivery of the very best levels of service, Digicel Customer Care Agents will now be available via the call centre between the hours of 7am to 1am daily.

Digicel Samoa’s CEO Milos Surla said, “The new Customer Care hours are a result of constant internal reviews to ensure that Digicel is always delivering the standard of service that meets our customers’ demands. By switching from a 24-hour roster to this new service period, Digicel is ensuring that more resources are available when customers need them most.”

For those who do not want to be limited by having to choose between calls or data, Digicel is now offering daily calls, text and data combos.

This is a first for Digicel Samoa, where customers are able to purchase all three in one bundle, allowing them to do more of what they love, from calling to staying connected via text, or to the increasingly popular, social networking.

“Digicel continues to inspire and enable the growth of our customers in Samoa through integrated telecommunications solutions that ensure efficiency and productivity.”

Samoa National Provident Fund Chief Executive Officer, Faumuina Esther Lameko Poutoa received the payment on behalf of SNPF contributing members, who are shareholders.

“Our partnership over the last ten years has been a great success and things like these benefit our members greatly and it’s a partnership we hope would continue to thrive,”Faumuina said.

Digicel CEO Milos Surla, who presented the cheque, reaffirmed Digicel’s commitment to Samoa.